Shipping policy

SHIPPING POLICY

All orders are processed within 1–5 business days.
Processing time does not include weekends or holidays.

Orders may be delayed during high-volume periods, sales, or holidays.

Shipping times are estimates only and are provided by the carrier.
We do not guarantee delivery dates.

Once an order has shipped, delivery time is outside of our control.

Shipping rates are calculated at checkout based on destination, weight, and carrier rates.

All orders include tracking information once shipped.
Tracking details will be sent via email after the order is fulfilled.

We are not responsible for lost, stolen, or delayed packages once the order has been handed to the carrier.

Orders marked as delivered by the carrier are considered fulfilled.

Customers are responsible for providing accurate shipping information.

Orders shipped to incorrect or incomplete addresses provided by the customer are not eligible for refunds or reshipment.

International customers are responsible for all customs duties, taxes, and import fees.

We are not responsible for customs delays or seized packages.

Packages returned to us due to incorrect address, refusal, or failure to collect will not be refunded.

Reshipping may require an additional shipping fee.

For shipping-related questions, please contact us before placing your order.